Checkout Conversion Lab

Use the right mobile keyboard in checkout forms

Email, phone, number, and postal fields should open the matching mobile keyboard. It removes avoidable taps and reduces input mistakes.

Run the smallest useful test

Duplicate the live theme. Change one thing, use the same page and device, and record what happened. If the change breaks a customer path, roll it back before touching production.

What to verify

Check the home, collection, product, cart, and checkout path on a phone. Confirm the page still works with a slow connection and that the business owner for the feature agrees it can change.

Bottom line

Email, phone, number, and postal fields should open the matching mobile keyboard. It removes avoidable taps and reduces input mistakes.

Source: Shopify theme performance guidance. Reviewed Sep 22, 2026.