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Frequently asked questions

Which trust signals matter at checkout?

The ones tied to a real shopper worry: secure payment handling, a clear returns promise, and a reachable support contact. Generic badge walls with logos shoppers do not recognize add clutter without adding confidence.

Can too many trust signals hurt conversion?

Yes. Overloaded checkout headers look defensive and slow the page. A small number of specific, verifiable signals near the payment step outperform a collage of seals spread across every step.

Where should trust signals be placed?

Close to the moment of doubt: beside the payment fields for security, near the total for price and returns reassurance. A signal on the homepage does no work for a hesitation that happens at payment.